4.5/5 average rating
8,068 reviews
342,238 active users
99.3% uptime
Key terms
The jitaace App's Terms of Use in effect since 2022; this defines your and the platform's responsibilities; merely signing up does not imply everything; read first.
Age, account security, and accurate information are very important here; if you fund the account with bKash, Nagad, Rocket, verify that name and number match.
What happens in case of force
Natural disasters, network issues, or government restrictions may temporarily affect service; in such cases liability does not lie with you, and jitaace cannot always provide the same level of service.
Users in Dhaka, Chattogram, and Khulna sometimes have slow mobile networks, so in such situations, do not refresh the app; wait 5 minutes.
Your responsibilities and obligations
You will keep your login, phone number, and profile information correct; using someone else's account may cause a security block, and removal may require extra verification.
After logging in to jitaace, do not open suspicious links; if 2-step verification is required, complete it, then your account stays secure.
How to report a problem
If service is down, delayed, or incorrect information appears, quickly inform the support team via email, help page, or in-app message—any one method works.
In the notice, include time, screenshots, and the type of problem; this makes resolution start within 15 minutes.
Contact us to report a problemWhat to do to minimize damage
If you encounter a problem, change your account password, clear the device's cache, and re-check the jitaace APK.
Keep receipts related to bKash, Nagad, Rocket; many Dhaka users get solutions by sending screenshots within 1 minute.
What if the problem persists
If force majeure lasts more than 7 days, service may be suspended or limited; the situation is reviewed according to the Terms.
Before you register with jitaace, read this section to reduce later misunderstandings.
Quick reference
Agreement type
User agreement, service terms, and policies run together.
Notice time
Notify promptly; delays make verification difficult.
Local payments
bKash, Nagad, Rocket work easily in Bangladesh.
Final words
Before using the jitaace App, read these Terms of Use once; following the rules makes account, support, and all services easier.
If anything is unclear, open the jitaace Contact page and, if needed, log in again to verify information.